SAVE $349.98 - BlackBerry Pearl 8120 Phone, Titanium (T-Mobile) $0.01

Bottom End Smartphone I am often suspicious of 1-star reviews of products. But please take my word for it: the BlackBerry Pearl 8120 is a bad phone. The email synchronization is often faulty, and results in "echo" messages repeating themselves. The device's keyboard is pathetic, and the supposedly "smart" technology that should automatically know what you are typing, will as often as not come up with s;lfkjs as your intended word instead of the not-uncommon one you were going for. The web browser is even worse than the keyboard -- extremely slow to load, doesn't support Java, and really I have not yet found a way to run video on this thing. And don't think I haven't given this thing a chance: I have sent the 8120 back for not one, not two, not three, but FOUR warranty replacements in the past two years. And get this? The last warranty replacement arrived with a dead trackball. Niiiiice. Anyway, you get the idea. I'm upgrading to a Blackberry 9700, because email is still the number one priority for me on these devices, plus it has all of the power and browsing ability that I need. If you aren't already locked into an 8120, please take my advice and RUN THE OTHER WAY. Rating: 1 (David M. Bowman, 2010-01-08) Product reviewed: BlackBerry Pearl 8120 Phone, Titanium (T-Mobile)

Beautiful-Looking Piece of CRAP Oh, I wanted a Blackberry for a long time, with its huge memory for saving text messages, its Internet capabilities, etc. It's got all that, fine. But what it DOESN'T have is RELIABILITY, and without that, it's not worth much, is it? This phone is beautiful-looking, and that's about it, and like most physical beauty, it's only skin deep. The plastic back panel is flimsy, and every time I bump it into a wall or a desk (not hard, mind you) or drop it on a soft carpet, and sometimes when I toss it from about 8" in the air onto the passenger seat of my car, it SHUTS OFF COMPLETELY. It then requires a lengthy boot-up procedure that can take up to 4 minutes or so, as the hourglass icon turns and turns and turns. Mind you, this can be VERY ANNOYING when you have to make a call under time pressure. The key-lock feature often takes a few concerted attempts to make it work, which is also very irritating when you are on the go and have to make a quick call, such as between appointments. My Nokias, while occasionally doing annoying things like all cellphones do, NEVER misbehaved like this lame Blackberry piece of crap. This gem also occasionally hangs up on an incoming call when I pull it out of my pocket, without me even pressing the "end" button. I just hit some random key by accident (even though I pull it carefully out of my pocket like a fragile little butterfly) and it'll just reject the call. This is NOT a chosen function in the phone's menu, either. Sometimes, the phone will SHUT ITSELF OFF for no reason, sometimes in my pocket, or my work bag, etc. I pull it out to use it and check messages, and find that it's been off for who-the-hell-knows-how-long. This leads to me missing incoming calls, assuming that the phone is ON like all other cell phones I've ever had, but NO, this phone is fully off, sending all incoming calls to voicemail while I foolishly assume that it's ON because it was ON when I put it in my bag or pocket. Then, of course, it has to go through the 4-minute boot-up procedure while you're fuming at it. On top of this, when I bought the phone, T-Mobile mistakenly told me they'd initiate the rebate process, but in fact I had to start it online, so I never ended up getting my damn rebate. Who cares that this phone can hook up to the Internet? My Ipod Touch can do that anywhere there's WiFi, and at work, it's totally free. T-Mobile REQUIRES you to buy a monthly data plan to even BUY this stupid phone, and you can only cancel your data plan after your rebate processes, so they have you on the hook for at least two months at about $25 a month. Not only that, but the Blackberry web browser sucks. It's hard to use, it's tiny, it's slow, and it's essentially pointless. This "smartphone" has a fair number of user-settable parameters in its menus, but there are definitely things you CANNOT change via the menus, which is annoying. You can poke around in the menus all day and not find a way to change the keyguard code, for example. And speaking of keys, the Suretype texting feature is TOTAL CRAP. It's recommendations for text entries are absurd and useless, and worse than that, the phone will sometimes switch from "Multitap," which is the normal text-entry method found on most phones, to "Suretype," by itself, in-between texts, just because it FEELS LIKE IT. This phone is EXPENSIVE, UNRELIABLE, and nothing but pure HYPE. I'm NEVER going to buy a Blackberry ever again. I'd try a Palm Trio or similar, or definitely a Nokia again. I used to drop my Nokias on asphalt parking lots (by accident, of course) and they NEVER shut off and NEVER broke. This thing is total hype, pure and simple, and anyone who's fanatical about Blackberry's has fallen for the hype at the expense of their own reason. Rating: 1 (J. Wilson, 2009-09-20) Product reviewed: BlackBerry Pearl 8120 Phone, Titanium (T-Mobile)

Crappy device To make a long story short, the alarm function works when it wants. I have been late to work as a result of this. Sometimes the calendar reminders do not work at all. My call log constantly erases. Some calls go directly to voicemail. I've done numerous hard resets a master reset and even had T-Mobile update my device with newer software and the problems continue to exist. I now have to rely on my Motorola phone which was ran over by my Nissan Armada to wake me up in the morning, Thanks a lot Blackberry! Rating: 1 (D. Alexander, 2009-03-18) Product reviewed: BlackBerry Pearl 8120 Phone, Titanium (T-Mobile)

P.O.S. 1.0 out of 5 stars P.O.S., March 15, 2009 By anonymous - See all my reviews The pearl is one of the, if not the worst, cell phones I have owned in 10 years. Within the first few months: -the trackball was working inconsistently -the red call-end/power button functioned only half the time -the headphone jack stopped working consistently. It takes 10 seconds for the phone to recognize that a headset is plugged it, which sucks when you're in the middle of a call. Sometimes it doesn't work at all. What a P.O.S! The only pro about this phone is that the calendar and contacts sync with my Mac OS. To add insult to injury, T Mobile customer service sucks 8@!!5. They only get good reviews because they sound cheerful on the phone and act like they care. God forbid you experience a real problem--half of them don't know their a55 from their elbow. Tech support takes hours. Literlly! And tech support rarely helps (because of the a55/elbow thing). I thought I hated Cingular/AT&T customer service until I switched to T Mobile. At least at Cingular they don't put on a compassionate facade then dispense crappy service, they just cut straight to the crappy service. Rating: 1 (anonymous, 2009-03-15) Product reviewed: BlackBerry Pearl 8120 Phone, Titanium (T-Mobile)

USB is way to fragile I have two Blackberry devices on my plan. The 8100 and the 8130 and both have had the USB connections break. This the charging mechanism for the device and when it goes, it is gone. I didn't buy insurance on the 8100 thinking there was a year warranty. Good luck getting anything fixed under warranty. After being without a phone for over a month, I finally get it back NOT repaired stating customer abuse. They then charged me $55. There are 50 pages on google on the USB failing. This unit was under a year old. The Blackberry USB is just poorly designed. Blackberry has the arrogant mentality that they are the only game in town. The operating system on the blackberry is the most poorly designed I have ever seen. Setup is a pain and almost unmanageable for a novice. Don't waste your money on any blackberry (even the storm). There are many better options and a whole lot less stress. Prediction: BB=chapter 11 three years. Rating: 1 (Janet B. Tate, 2009-01-19) Product reviewed: BlackBerry Pearl 8120 Phone, Titanium (T-Mobile)